Call Center Demo Work

Today’s Work Report

Calls Today: 63

Connected: 57

Failed: 6

No. of Hours Worked: 3

Task: Insurance Payment Reminder

Inform customers that their Car / Two wheeler insurance is about to expire by this month. Ask them to make renewal payment as soon as possible.

INSTRUCTIONS:

Choose the language that you prefer.

List of Customer names will be displayed.

Select a customer name and mobile number will be displayed automatically.

Mobile number of the customer will be hidden by XXXXX for security reasons.

Click on Dial Now.

Talk to the customer as per the task given on the top of page.

If the phone line is busy, not reachable or customer didn’t pick the call, try calling next customer.

Once you disconnect the call, you will get your credits.

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